Support

Tom Sawyer’s expert product engineers provide technical support to our evaluators and customers. Download Products  Download new product releases and make them available to the software group. Submit A New Request  Submit a new support request. Review An Existing Request  Review an open support case. You may also contact us by telephone or fax during Pacific Standard Time business hours. Tel: +1 (510) 208-4379 Fax: +1 (510) 208-4371

"Tom Sawyer has some of the best support I have ever experienced. They were indefatigable in explaining the ins and outs of their products. They never dropped the ball and were really invaluable." Olivier Lefevre Bioinformatics Developer BIOCRATES Life Sciences GmbH