Technical Writer


Remote, United States


Tom Sawyer Software is seeking a qualified, mid-level candidate for the position of Technical Writer. The Technical Writer is responsible for researching, writing, and production of technical manuals and release notes for software products, and will assist with production and editing of marketing materials. The successful candidate will be self-directed, yet equally comfortable contributing within a global team environment. A strong editing background, interpersonal skills, time management, and accuracy are required.

Primary Responsibilities Qualifications
  • Collaborate with the Writing Manager and subject matter experts to create and maintain technical documentation, online content, and help systems
  • Create graphics and screen shots for product documentation, the Company’s web site, and marketing collateral
  • Provide writing and editing services to other departments, as needed
  • Adhere to the Company’s quality standards and documentation style guidelines
  • Coordinate and organize review cycles and maintain schedules
  • Apply your attention to detail and analytical skill to guarantee error-free and technically accurate content that is consistent across all product lines
  • Use DITA-compliant text editors to manipulate document content and structure
  • Assist in maintaining the company’s Microsoft Word templates
  • Bachelor’s Degree in Technical Writing, Journalism, or English
  • Four to six years of experience writing and editing technical documentation, with an emphasis on software documentation
  • Experience with one or more of the following is desired:
    • DITA systems
    • Oxygen authoring environment
    • API documentation
    • Java
  • Strong analytical ability and an eye for consistency
  • Strong editorial skills
  • Excellent communication and interviewing skills
  • Highly organized and structured work habits
  • A proactive attitude and a focus on resolving problems and delivering results
  • Patient and friendly when working in a fast-paced, team-oriented, and fast-changing work environment


Tom Sawyer Software offers competitive salaries, incentive stock options, and a comprehensive benefits program.

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