Solutions Engineer


Heraklion, Crete, Greece


Tom Sawyer Software is seeking a qualified candidate for the position of Solutions Engineer.

As a member of a global Sales team, the Solutions Engineer works with Tom Sawyer Software products and assists prospective clients and existing customers with understanding the technical application of Tom Sawyer Software’s products. The Solutions Engineer drives the pre-sales process for his or her assigned accounts and participates in the post-sales process, including professional services projects. The Solutions Engineer will also engage with Marketing and Products departments to provide technical support and customer feedback.

We are looking for an enthusiastic and positive person who will engage, inform, and excite prospective clients and customers.

Primary Responsibilities Qualifications
  • Understand Tom Sawyer Software product strengths and functionality
  • Identify customer problems and requirements, and suggest creative solutions using Tom Sawyer Software technologies to satisfy requirements and create additional value
  • Interact with prospects and customers on a regular basis to develop and maintain close relationships
  • Develop applications for customers as proofs-of-concept and as part of a larger professional services team
  • Conduct customer-training sessions
  • Identify and communicate potential improvements to Tom Sawyer Software’s products and marketing materials based on personal experience and customer feedback
  • Bachelor’s Degree in Computer Science, Engineering, Mathematics, or an equivalent degree
  • Minimum of two years of software development experience
  • Experience with Object-oriented programming
  • Experience with Java, JavaScript, HTML5, and/or .NET application development
  • Knowledge of modern Apache open source technologies and cloud technologies
  • Knowledge of web application frameworks and technologies, such as Spring, Angular, and GWT
  • Knowledge of graph databases and standards, such as Amazon Neptune, Neo4j, and Apache TinkerPop
  • Experience with connected data applications, such as Enterprise and IT Architecture, Network Topology, Link Analysis, Ontology Modeling, Process Modeling, and Logistics
  • Experience or familiarity working with Software Companies, Corporate Enterprises, and Government organizations
  • Desire to travel to prospect and customer sites for in-person meetings
  • Ability to succeed in a fast-paced, entrepreneurial environment
  • Strong attention to detail with good organizational skills
  • Excellent communication and presentation skills
  • Fluent in both written and spoken English
  • Knowledge of other languages such as French, German, and Spanish is a plus
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