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Tom Sawyer Software Extends Operations to Offer 24/6 Worldwide Support

Tom Sawyer Software's prospects and customers around the world can now receive customer support 24 hours a day, 6 days a week

Oakland, CA, February 27, 2009—Tom Sawyer Software, the premier provider of high-performance visualization, layout, and analysis systems, announced today that it is now providing customer support to its customers 24 hours a day, 6 days a week. This extended customer support reinforces the company's commitment to providing superior customer service.

Companies around the world in a wide range of industries use Tom Sawyer Software product offerings to visualize and understand relational data. The new 24/6 customer support service is offered in response to requests from customers who rely on Tom Sawyer Software technology to keep their businesses running smoothly.

Tom Sawyer Software has staffed offices in several continents, enabling dramatic improvements in effective customer support coverage. The support group now has enough leverage to respond more promptly to the customer base at any time of the day, anywhere in the world. Not only will international companies with distributed operations have immediate access to customer support, but local companies with smaller operations can also take advantage of around-the-clock customer support during non-business hours.

"Tom Sawyer Software is committed to providing the highest quality of service," said Brendan Madden, Chief Executive Officer of Tom Sawyer Software. "Should our customers need our assistance, we would like to be able to help at anytime of the day."

Tom Sawyer Software Support is available around-the-clock from Sunday 3 pm PST to Friday 6 pm PST.

About Tom Sawyer Software

Tom Sawyer Software is the leading provider of software and services that enable organizations to build highly scalable and flexible graph and data visualization and analysis applications. These applications are used to discover hidden patterns, complex relationships, and key trends in large and diverse datasets. Tom Sawyer Software serves clients with needs in link analysis; network topology; architectures and models; schematics and maps; and dependencies, flows, and processes. We help clients federate and integrate their data from multiple sources and build the graph and data visualization applications that are critical to analyzing and gaining insight into their data.

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