Privacy Policy

What is personal data?

Personal Data is information that relates to an identified or identifiable natural person. To be more specific, a person falls in the “identified” category if a party can use information relating to the person to determine his or her specific identity. This information can be used on its own or with other information to identify, contact, or locate a single person or to identify an individual in context (“Personal Data”).

How do we collect personal data?

Upon Sign-Up and Employment Application to Use Free Content and Evaluation Software or Apply for a Job

Our website visitors may wish to use relevant services available on our website, such as viewing a free live demonstration, requesting a free evaluation, downloading evaluation software, and applying for career openings. To use the services, the visitor may be required to first complete a Sign-up form or an Employment Application form. During sign-up and employment application, you are required to give contact information, such as your name and e-mail address.

Our Sign-up form and User Profile have opt-out mechanisms. Visitors who sign up or buy a product from us but do not want to receive marketing communications can opt out of some or all types of marketing communications and continue to have sign-in privileges to use our website services. See below for more information about how to opt out.

User Profiles

Tom Sawyer Software creates a User Profile by storing information collected. A User Profile consists of information about the individual user, including the user's name and contact information as well as other information in connection with the user’s request. Information about your activity is collected using cookies and other Internet technologies. It is then tied to your personally identifiable information to tailor your visit to our website and, if it is applicable, direct pertinent marketing promotions to you. We do not share your User Profile with third parties.


A cookie is a piece of data stored on your computer that holds information about you. Cookies are used to collect information about your visits to the website. Refer to our Cookie Policy for details about how we use cookies.

Log Files

Like most websites, our website uses log files to collect visitor activity. Our log files store Internet protocol (IP) addresses, web browser types, Internet service providers (ISPs), entry and exit pages, platform types, date and time stamps, and number of clicks. IP addresses are not linked to personally identifiable information.

How do we use personal data?

To Provide Free Services

We use your Personal Data to enable you to sign in and use our website’s content and services and to tailor your visit. We may also send you information about product updates and other marketing promotions about products and services you have expressed an interest in.

To Analyze Usage and Improve Visitor Experiences

We use log file information to help us to analyze trends, administer the website, track users’ movements in the aggregate, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Additionally, we use this information to:

  • Process your orders and deliver the products, services, and information that you have requested
  • Keep you up-to-date on the latest product announcements, software updates and enhancements, special offers, and other product information
  • Provide support
  • Provide a personalized user experience and view protected content
  • Conduct voluntary questionnaires and surveys in order to provide better products and services to our customers and end users
  • Support recruitment inquiries
  • Comply with applicable regulatory requirements

Who do we share your information with?

Legal Disclosures

Although we make every effort to preserve your privacy, we may need to disclose your Personal Data when required by law or when we believe that disclosure is necessary to protect our rights, or the rights of others, to comply with a judicial proceeding, court order, or legal process served on our website.

Third-Party Service Providers

Our third-party service providers set persistent cookies on our website. This website uses Google Analytics, a web analytics service provided by Alphabet, Inc. (“Google”). Google Analytics and other third parties may track your use of this website and on other websites. They use certain persistent cookies—text files placed on your computer to help the website analyze how users use the website.

How do you control your personal data?

You have controls and rights with respect to your Personal Data retained by Tom Sawyer Software. You can:

  • Request corrections to your Personal Data if it is inaccurate or out-of-date
  • Request that your Personal Data be deleted when it is no longer necessary for Tom Sawyer Software to retain such data
  • Withdraw any consent to Personal Data processing at any time, for example, to withdraw your consent to marketing communications while continuing to receive system messages and administrative communications
  • Request a restriction on further data processing, in case there is a dispute in relation to the accuracy or processing of your Personal Data
  • Object to the processing of Personal Data in case data processing has been based on legitimate interest and/or direct marketing
  • Request a copy of your Personal Data that we retain and if possible, request that we pass on this information directly (in a portable format) to another data controller when the processing is based on consent or contract

How do you update, opt out, or delete your personal data?

Update Your Personal Data

If your Personal Data changes, you can correct or change it by signing in and using the Edit Profile form.

Opt Out

Our Sign-up form and User Profile have opt-out mechanisms. When you are asked for your information or are updating your User Profile, you can opt out of some or all types of marketing communications and continue to have sign-in privileges to use our website services.

To opt out of some or all marketing communications, sign in and use the Edit Profile form to deselect the types of communications you would like to unsubscribe from.

If you own or are evaluating our software after opting out of marketing communications, you will continue to receive system messages and administrative communications, such as order confirmations, product update notifications, and account activities.

Delete Your Personal Data

To delete your Personal Data, send an email to Note that this will prevent you from accessing website services and receiving important product and account notifications.


Your Personal Data will be retained: for as long as your account is active; as needed to provide you products or services; as needed for the purposes outlined in this Policy or at the time of collection; as necessary to comply with our legal obligations (for example, to honor an opt-out request), resolve disputes, and enforce our agreements; or to the extent permitted by law.

What precautions are in place to protect your data?

Protection Against Loss, Misuse, and Alteration

When you submit sensitive information via the website, your data is protected during transmission and at rest. We take reasonable steps to protect your data from loss, misuse, and unauthorized access. It is your responsibility to safeguard your passwords. The user is solely responsible for any unauthorized use of Tom Sawyer Services conducted using your credentials.

Privacy Policies of Third-Party Websites Accessible from Our Website

This website contains links to other websites, such as our partners, standards organizations, trade events, and research. Please be aware that Tom Sawyer Software is not responsible for the privacy practices of these other websites. We encourage our users to be aware when they leave our website and to read the privacy statements of every website they visit that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

If you have any questions about the security of our website, please send an e-mail to

Privacy policy updates

We may update this Policy from time to time and will amend or update this page accordingly. In the event we make material changes that reduce your rights or our obligations under this Policy, we will post a prominent notice in this section and notify you when it is updated.

This Policy was last modified on September 9, 2019.