Senior Technical Writer

Seeking a highly organized and analytical senior technical writer with software and API documentation experience, and excellent editing skills. Position is remote in the United States.

Position Description

Tom Sawyer Software is seeking a Senior Technical Writer to research, write, and produce technical manuals and release notes for software products, and assist with editing of marketing and other materials. The successful candidate will be self-directed, yet equally comfortable contributing within a global team environment. A strong editing background, interpersonal skills, time management, and accuracy are required. 

This is a remote position located in the United States. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Primary Responsibilities

 

  • Collaborate with subject matter experts to create and maintain technical documentation, online content, and help systems.

  • Contribute to and suggest improvements to the documentation content and structure.

  • Create graphics and screenshots for product documentation.

  • Adhere to the Company’s quality standards and documentation style guidelines.

  • Coordinate and organize review cycles and maintain schedules.

  • Apply your attention to detail and analytical skill to guarantee error-free and technically accurate content that is consistent across all product lines.

  • Use DITA-compliant text editors to manipulate document content and structure.

  • Provide writing and editing services to other departments as needed.

Qualifications

 

  • Bachelor’s Degree in Technical Writing, Journalism, or English.

  • Minimum of six years of experience writing and editing technical documentation with an emphasis on software documentation.

  • Strong analytical ability and an eye for consistency.

  • Strong editorial skills.

  • Excellent communication and interviewing skills.

  • Experience writing API documentation.

  • Familiarity with Java programming a plus.

  • Highly organized and structured work habits.

  • A proactive attitude and a focus on resolving problems and delivering results.

  • Patient and friendly when working in a fast-paced, team-oriented, and fast-changing work environment.

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